Terms of service

Seller and store

The seller is P.O.M. PROPERTY SOLUTIONS LIMITED, operating ta0ams-yj.myshopify.com. Business correspondence address: [add business correspondence address]. Email: [add customer support email]. Contact form: [add contact form URL].

Products and descriptions

Our store offers computer desks, office chairs and bookshelves. Review the individual listing for dimensions, features and assembly information. Images can appear different depending on your display and lighting. Contact us before ordering if information needed for your purchase is missing or unclear.

Prices and availability

Store transactions are presented in GBP. Prices and availability can change before an order is accepted. Applicable tax treatment is [add tax inclusion and calculation details]. Delivery charges and the order total are displayed before payment.

Payment

We accept the payment methods displayed at checkout. Payment is [confirm payment timing: due in full when the order is placed]. Orders depend on successful payment authorisation. Do not send payment card information by email or through the contact form.

Order acceptance

An order acknowledgement confirms receipt of your request, not acceptance. Acceptance occurs [add the order acceptance event, such as when a dispatch confirmation is sent]. We may decline or cancel an order because of an unavailable item, a material listing error, an unsuccessful payment, a delivery restriction or suspected misuse. We will notify you and refund any payment collected for an order we cannot fulfil.

Customer cancellations

To request cancellation, email [add customer support email] or use [add contact form URL] with your order number. If an order has already been dispatched, follow the Returns and Refunds policy. Applicable cancellation rights are not restricted by these terms.

Delivery and returns

The Shipping Policy explains dispatch estimates, delivery estimates, charges and missing parcel handling. The Returns and Refunds policy explains return eligibility, shipping responsibilities and refunds.

Liability

To the extent permitted by applicable law, we are not responsible for indirect losses or losses resulting from misuse, incorrect assembly or use contrary to supplied instructions. Nothing in these terms excludes liability that cannot lawfully be excluded or limits applicable consumer rights.

Governing law

These terms are governed by the law of [add governing country]. Mandatory consumer protections that apply to your purchase remain unaffected.

Questions

Contact [add customer support email] or use [add contact form URL]. Support hours are [add support days, hours and time zone].