Privacy policy
Who handles your information
P.O.M. PROPERTY SOLUTIONS LIMITED operates this store at pomsolutions.shop. For privacy questions, email contact@pomsolutions.shop or submit the contact form at Conatct US.
Information we collect
We collect information you provide when ordering, contacting us or subscribing to emails. This can include your name, email address, telephone number if supplied, billing and delivery addresses, order details, payment status and correspondence. Payment providers process payment credentials; the information available to us depends on the payment method used.
Store technology may also collect your IP address, browser and device information, browsing activity and cookie identifiers.
How information is used
- To accept payments, process orders and arrange furniture deliveries.
- To handle enquiries, returns, refunds and delivery issues.
- To maintain transaction records and help detect misuse or fraud.
- To operate and understand the use of our store.
- To send marketing emails where you have subscribed or where otherwise permitted. You can unsubscribe through the link in those emails.
Who receives information
Relevant information is shared with Shopify as our store platform, payment providers for transactions, and shipping providers for delivery. Information may be shared with professional advisers or authorities where necessary to meet obligations or address disputes. Service providers may process information in other countries.
Cookies
Cookies and similar technologies support functions such as the shopping cart, checkout and store security. Where required, optional cookies are subject to your choice. You can manage cookies in your browser settings; disabling essential cookies may affect store functions.
Request a copy or deletion
To request a copy, correction or deletion of your personal information, email contact@pomsolutions.shop or use Contact US. Include enough information to identify your account or order, but do not send payment card details. We may need to verify your identity. If some records must be retained, we will explain why when responding.