Frequently Asked Questions

What furniture do you sell?

Our catalogue includes L-shaped computer desks, black office chairs and a triple-wide bookshelf with 14 shelves. Listed desk options include 106.5 cm and 140 cm models in rustic brown.

How do I check whether an item will fit?

Review the full dimensions in the product listing and measure your room and access routes. Leave space for seating, drawer movement and everyday use. Contact us before ordering if a measurement you need is missing.

Will my furniture need assembly?

Check the individual product listing for assembly requirements and included components. If these details are not listed, ask us before ordering rather than assuming the item arrives assembled.

Where do you deliver, and how long does it take?

Our delivery area is United Kingdom. Order processing takes 1–2 business days. Estimated delivery within that area takes 3–5 business days after dispatch. These are estimates, not guaranteed arrival dates. See Shipping Information for costs and delivery exceptions.

Do you accept returns?

Yes. Request a return within 30 calendar days after delivery. Items should be unused, unassembled and complete with their original components and packaging, except where a fault or applicable consumer rights require otherwise. See Returns and Refunds for the full process and shipping responsibilities.

What if an item arrives damaged or incomplete?

Email contact@pomsolutions.shop with your order number and a description of the issue. Include photographs if available and safe to take. We will review the issue and explain the available next steps.

How can I contact you?

Email contact@pomsolutions.shop or use the contact form at Contact us. Support hours are